Frequently Asked Questions
Find answers to common questions about our collections and services.
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide detailed measurements to ensure a perfect fit for every silhouette.
What materials do you use in your garments?
Shepherd’s prioritizes high-quality natural fibers, including organic cotton, ethically sourced wool, and premium linen, to ensure durability and comfort.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure timely delivery. You may request a change within 60 minutes of purchase by contacting our support team.
Do you offer international shipping?
Yes, Shepherd’s ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Shepherd’s apparel?
To maintain the longevity of your items, we recommend following the specific care instructions on the internal garment label, typically suggesting cold washes and air drying.
Are your manufacturing processes ethical?
Absolutely. We partner exclusively with fair-trade certified factories that guarantee safe working conditions and fair wages for all artisans.